Destination Spa Etiquette

Let us help you get the maximum benefits from our Destination Spa experience!


To ensure that you have everything you need for your time at Ardencote Spa and so that you get the maximum benefits from the facilities, we kindly request that you take some time to read through our Spa Etiquette.

  • Spa Facilities

    Destination Spa: 

    Please note that the Destination Spa is only available to adults over the age of 18.

    To gain the maximum benefits of your Spa Experience please observe the following etiquette:

    • Please shower prior to entering the Destination Spa Facilities in order to wash off any excess oils, creams etc. on your skin
    • For hygiene reasons please keep your slippers on whilst enjoying the Himalayan Salt and Outdoor Tyrolean Saunas
    • Please ensure that you use the towels provided to sit on the benches in the Sauna
    • We advise all guests to limit their time in the Steam Rooms and Saunas to a maximum of 15 minutes in each facility and 30 minutes in the Outdoor Hot Tub and Indoor Jacuzzi
    • It is important to stay hydrated during your visit to the Spa by drinking plenty of water

    Changing Room: 

    Towels, showers, hairdryers, lockers and changing rooms are provided by Ardencote Spa.


  • What to Wear

    Comfortable lounge clothing is recommended throughout the day. We suggest that swimming costumes/trunks are brought for use in the wet areas and a second pair bought for use in the dry areas.  Suitable footwear must be worn at all times, barefoot is not permitted. Slippers  and Robes are provided in our Spa Break and Day Packages to help you feel comfortable during your time at Ardencote Spa.

  • Spa Treatments

    It is advisable to arrive to the Spa 5/10 minutes before your scheduled treatment time, to allow you time to complete your Spa Consultation Form.

    Consultation Cards:

    Ensuring our guest’s safety is crucial. A Guest Consultation Form must be completed before each and every treatment begins.

    Late Arrival: 

    When a late arrival is unavoidable, please call to notify the receptionist as soon as possible. Arriving late will simply limit the time for your treatment, as we must complete your personal service by the designated end time in order to appropriately accommodate the next guest.


    Avoid shaving the day of appointment especially if you are having body scrubs, body wraps or a pedicure. Also shaving causes pores to open, which can then become infected. Waxing treatments are not recommended should you be using the wet/heat areas. It is recommended that men shave at least twenty four hours prior to a facial treatment.


    It is a company policy that all clients wishing to have a tinting treatment must have a patch test 24 hours prior to the treatment in case of an allergic reaction.

  • Polite Notice

    Alcohol & Food: 

    Ardencote is a fully licensed premises; it is against the Hotel’s policy for guests to bring alcohol or food onto the premises for personal consumption.


    We kindly request that you keep noise to a minimum whilst using Ardencote Spa facilities. We want you  to enjoy your time at Ardencote Spa, so conversation is fine but please be respectful of other clients who may be having a post treatment rest.  Your mobile phone must be turned off or set to silent while in the Spa and relaxation areas.

    Please note that luggage of any size will not be allowed in the Destination Spa facilities. Should you require any items from your luggage, please do so before entering the facilities.

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